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FAQ’s

How Can Chronotek Pro Help Your Business?

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855-434-0864

New Accounts

How do I get started with Chronotek Pro?
Is it easy to get my account set up?
What should I expect during the 14-day trial?
Can I cancel at any time?

Employees & HR

Is the app easy for employees to use?
How do employees log into the app?
What if some of my employees don’t have a smartphone?
Can Supervisors use the app to manage their people from the field?
I need to track documents and certifications for my employees. Can the system help me?

GPS Tracking & TimeTiles™

How can I ensure my employees are at the jobsite when clocking in?
My employees worry that their location is being tracked all the time. Is this true?
What are TimeTiles™?
What is so special about TimeTiles™, and how do I get them?

Supply Management

How is Chronotek Pro's supply management system unique?
How long does it take to set up the supply management system?
What happens if we run out of a supply in our warehouse?
Can I control who can order cleaning supplies?
How does your warehouse management system handle multiple locations?
What is the cost for using the supply management system?

Schedules

Are schedules required for people to clock in?
What if I don't have a set time for people to work at a job?
What if some jobs need more flexible schedules?

Travel & Mileage

I learned that I am required to pay for travel time for people who work at multiple sites in a day. Can the system track this?
Does the system report mileage as well?
I don't need travel time to be captured for all employees, only a few.

Communication

How does the app help me to communicate with people in the field?
I have employees who speak Spanish. How can they read my messages if I send them in English?
How can I guarantee that employees will read the messages?

Reports & Payroll

I pay people different rates if they work at specific sites or on special projects. Can your system handle this?
I have employees and contractors who work for me. Can I override overtime calculation for the contractors?
My state requires different overtime rules outside of the normal 40 hours in a work week. Can I set additional rules?
I use a payroll service; do you offer exports for different companies? Is there a cost?
What types of reports can I generate to improve my business management?
How will Chronotek help control overtime expenses?

System Facts

How can I be sure all of my data is 100% secure?

Referral Program

Who is eligible to participate in the program?
How does the referral program work?
When can I receive my rewards and how do I claim them?
How can I track the status of my referrals?
Is there a limit to how many times someone can refer others?

Try Out Chronotek Pro On Your Own Terms!

Experience the unprecedented control you can have over your workforce operations through our all-in-one app. If at any time you need help, we’re just a click or phone call away.