Privacy Policy

Chronotek ("we," "our," or "us") is committed to protecting the privacy of our customers and their employees. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information.

1. Information We Collect

Account and Business Information

When you register for Chronotek Pro, we collect your name, company name, email address, phone number, and billing information to establish and manage your account.

Employee Data

As part of the workforce management service, your account may contain employee names, contact details, employment records, work schedules, and time and attendance data. This data is provided by you and is processed on your behalf.

GPS and Location Data

Chronotek Pro uses location information to support timekeeping and enabled jobsite location features. The mobile app may record location when an employee clocks in or out. When location features are enabled for the employee and the device grants the required permissions, the app may also collect additional location observations between clock events, including background geofence entry, exit and dwell events. These features may operate when the app is not open or actively in use.

Location records may include latitude, longitude, accuracy, timestamps, associated timecard and jobsite information, and related device information such as movement, speed, odometer and battery status. Available observations depend on account and employee settings, device permissions, operating-system behavior and connectivity. Location observations do not provide a complete or uninterrupted record of an employee's presence or movement.

Authorized users may view location information within their permitted company, region and workforce scope. Employees can manage device location permissions in their operating-system settings; employers manage applicable Chronotek settings. Changing permissions or settings may limit location-dependent features and does not delete records already collected.

Usage and Log Data

We automatically collect information about how you interact with the Service, including IP addresses, browser type, pages visited, features used, and error logs. This data helps us maintain and improve the Service.

Cookies and Tracking Technologies

We use cookies and similar technologies to maintain user sessions, remember preferences, and analyze usage patterns. You can control cookie settings through your browser, though disabling cookies may affect Service functionality.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process transactions and send related billing communications.
• Send administrative notices, product updates, and support messages.
• Respond to comments, questions, and support requests.
• Monitor and analyze usage trends to improve the Service.
• Detect, prevent, and address technical issues or fraud.
• Comply with legal obligations and enforce our Terms of Service.

3. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share data only in the following circumstances:

• Service Providers: We work with trusted third-party vendors (cloud hosting, payment processors, analytics) who process data on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law, court order, or government authority.
• Business Transfers: If Chronotek is acquired or merged, data may be transferred as part of that transaction, subject to the same privacy protections.
• With Your Consent: We may share information in other ways with your explicit consent.

Connected Apps and AI Assistants

Authorized users may connect Chronotek Pro to supported third-party applications, including AI assistants. After a user signs in and grants the connection access, the connected application can request Chronotek information within that user's permissions. Depending on the enabled features and requested task, this may include employee and company information, schedules, jobs, timecards, attendance issues, workplace messages and location records. Supported connections may also perform actions requested by the user within the access granted to the connection.

Information returned through a connection is shared with the selected application provider to support the connected features. The provider's own terms and privacy policy govern its handling of information it receives, including conversation history and retention. Users and employers should review those policies before connecting an application or sharing workforce information. Reading existing location records through a connection does not itself initiate new device location collection.

Managing Connections and Data

Users can disconnect a connected application through that application's connection settings and revoke its Chronotek authorization through the available connection management controls or by contacting Chronotek support. Revocation prevents future access under the revoked authorization. It does not undo completed actions, delete Chronotek source records or erase information already received by another provider.

For help accessing, correcting or requesting deletion of Chronotek information, contact Chronotek support. Employees may also contact their employer, which controls the workforce records it maintains through Chronotek. Requests are handled according to the applicable account arrangements, retention requirements and privacy rights. To manage or delete information already shared with an AI assistant or another connected application, use that provider's controls or contact the provider.

4. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), encrypted storage, access controls, and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain account and employee data for as long as your subscription is active and for up to 90 days after termination to allow for data export. After that period, data is deleted or anonymized. You may request earlier deletion by contacting us.

6. Employee Privacy and Employer Responsibilities

If you use Chronotek Pro as an employer, you are the data controller for your employees' personal data. You are responsible for obtaining required employee consents, providing appropriate privacy notices to employees, and ensuring your use of the Service complies with applicable employment and privacy laws in your jurisdiction, including California privacy laws where applicable.

7. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information). To exercise these rights, please contact us.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us or write to: