Janitorial Manager Software Tackles Top Cleaning Company Challenges

janitorial company employees

Is your commercial cleaning business struggling to survive the challenges in our post-Covid world? The number of U.S. commercial cleaning businesses has increased by 20% since 2019, and the global cleaning service market is expected to expand by 86% between now and 2032. Commercial cleaning businesses face stiff challenges in our post-Covid world and must adapt quickly to gain a competitive edge. The best solution for your commercial cleaning business is a janitorial manager software that tackles these obstacles.

The aftermath of the Covid-19 pandemic has significantly altered the commercial cleaning industry. A janitorial manager or owner must overcome obstacles such as labor shortages, employee retention, customer satisfaction, supply chain disruptions, changing regulations, and shrinking profit margins. Janitorial contractors must navigate these trials while balancing a global shift to green cleaning practices and adopting evolving cleaning technologies, including robotics, AI, augmented reality, drone cleaning, and software-driven cleaning equipment.

The Best Janitorial Management Software Tackles the Top Issues

a janitor doing janitorial services in a customer's building

Janitorial management software emerges as a game-changer, providing a centralized platform to efficiently manage diverse aspects of the business. The best janitorial software has the essentials to tackle the top challenges of janitorial companies - accurate time-tracking and accountability, enhanced field communication with mobile app availability, job scheduling with late and no-show alerts, labor cost reporting, profit forecasting, remote employee monitoring, and employee time theft prevention. By the end of this blog post, you will have a comprehensive understanding of the benefits and features of the best janitorial software solution.

Key Takeaways

  • Industry Challenges: The commercial cleaning sector faces significant post-Covid challenges, including labor shortages, employee retention issues, and the need to adapt to evolving technologies and green cleaning practices.

  • Critical Solution: Janitorial Management Software: To overcome these challenges and gain a competitive edge, janitorial management software emerges as a game-changer, providing a centralized platform for efficient business management.

  • Top Benefits of the Best Janitorial Manager Software: Accurate timekeeping and accountability, accurate labor cost reporting, profit forecasting, enhanced field communication, job scheduling with late and no-show alerts, remote employee monitoring, easy payroll preparation and exports, and employee time theft prevention.

What We'll Cover:

The Top 8 Benefits of the Best Janitorial Software

Janitorial staff using mobile app for scheduling and time tracking

Three million people work in the United States cleaning industry. Do you use in-house management tools like handwritten timesheets to track time and spreadsheets to schedule jobs? Your business survival hinges on using janitorial management software to help manage employees.

Janitorial business software, a type of field service management software, is designed to streamline daily operations and help janitorial service companies run more efficiently. The top 8 features and benefits of this management software include:

  • Accurate time tracking and accountability

  • Enhanced field communication with mobile app availability

  • Job scheduling with late and no-show alerts

  • Labor cost reporting

  • Profit forecasting

  • Remote employee monitoring

  • Easy payroll preparation and exports

  • Employee time theft prevention

These features make janitorial service software solutions indispensable tools in tackling the top challenges of janitorial service providers.

Let's examine these janitorial tools more closely, specifically, how the janitorial manager software Chronotek Pro addresses the issues.

1 - Accurate Time Tracking and Accountability

 a black notebook with the words "track your time"

A janitorial management system with GPS mobile timekeeping offers many solutions that address the top challenges of commercial cleaning businesses. The automated timekeeping solutions offered by Chronotek Pro help by:

  • ensuring precise labor cost calculations by employees, jobs, projects, and tasks

  • promoting employee accountability with improved oversight

  • helping janitorial businesses effectively manage their labor costs

  • reporting and tracking employee infractions

  • preventing overtime spending

  • detecting employee time theft

  • automatically capturing Department of Labor required employee drive time

  • ensuring compliance in other employee-related areas

  • cultivating employee retention for employees who want to capture accurate hours

  • handling California overtime

Rising labor costs are one of the top challenges for commercial cleaning companies. Accurate timekeeping provided by janitorial business software helps janitorial contractors control and reduce labor expenses. This control over labor costs helps manage and mitigate their shrinking profit margins, which hover around 7%. A customer survey revealed that most of Chronotek's customers saved at least 5% on labor expenses, and 20% saved more than 10%.

Let's delve into labor cost reporting.

2 - Accurate and Visible Labor Cost Reporting

Financial reporting and analysis in janitorial business

We conducted a survey a few years ago and asked our customers one question - "If you see that a job cost you $100 more this week than last week, what would you do about it?"

One customer responded, "I would dig in to see if there were variables that would have affected the hours used. After researching the cause, I would find places to cut costs to get us back on track."

We built Chronotek Pro for this customer.

Chronotek Pro's janitorial manager software solution offers an array of labor cost reporting tools essential for managing a service business's financial aspects. These job-costing tools eliminate your need to "dig in." Pro gives you real-time visibility of labor dollars spent at each job site by day, week, and pay period broken out by tasks, such as carpet cleaning, floor cleaning, etc. Pro breaks down these labor dollars by regular, overtime, travel, and paid time off. A job costing analysis screen reports when jobs go over budget.

Labor Cost Reporting by Chronotek Pro

The Chronotek Pro image below shows a list of jobs with the following labor cost information:

  • The total daily and weekly labor costs for each job compared to their budgets

  • The total daily and weekly labor costs across all jobs compared to their budgets

  • The weekly hours breakdown by regular, overtime, travel, and PTO (if applicable)

  • The screen can also show labor dollars by employee and future scheduled labor dollars, including overtime and travel

Chronotek Pro labor cost reporting

Additionally, Chronotek Pro offers several other daily and weekly reports by employees and customers.

Chronotek Pro time card reports

In sum, Chronotek Pro's janitorial manager software has an arsenal of job-costing tools that helps janitorial companies attack and defeat their biggest enemy - shrinking profit margins.

Let’s examine how you can better make money by seeing the future.

3 - Chronotek Pro's Exclusive Profit Forecasting

chart showing  to use business software to track your profits

One of the top challenges for the commercial cleaning industry involves customers awarding contracts to the lowest possible bids. Competition is fierce! One of the best solutions for remaining competitive in a tight market is seeing your future labor dollars.

Chronotek Pro's job scheduling software integrates job budgets and employees' pay rates into its profit-tracking features. The employee pay rates are "loaded," meaning your total labor cost for an employee includes:

  • base rate +

  • payroll taxes (7.65%) +

  • workers' comp +

  • benefits.

You'll know who is scheduled for jobs, their pay rates, the frequency of the cleanings, your job budgets, and your desired profits. Chronotek Pro takes your work plan and forecasts your future spending, revealing if you will make or lose money and if you have unplanned overtime and travel pay. Adjust your schedules when you see job budgets turning red and get back on the profit track.

You can also track time for independent contractors without using "loaded pay rates," and without accruing overtime.  

Chronotek Pro's future labor cost-tracking software

Seeing the end from the beginning and the beginning from the end is your secret weapon to topple the top challenges in your janitorial business.

4- Enhanced Field Communication With Mobile App Availability

Team collaboration and communication in janitorial service

Did you know that 86% of employees and executives report poor communication and collaboration as the main reasons for workplace failures? Yet, effective communication can raise productivity by 25%. Enhancing team communication and collaboration is crucial for the success of any service business. Janitorial software solutions address this need by offering mobile app accessibility and real-time updates on task assignments and progress.

With better communication and collaboration tools, companies can improve client happiness, streamline operations, and foster a positive work environment for their employees.

Let's examine how mobile app accessibility helps field service contractors in two essential areas: field communication and field management.

Enhanced Field Communication

The smartphone app of Chronotek Pro's field service management software has team and job boards and company-wide and private messaging for maximum team engagement. This enhanced field communication allows high-level collaboration as supervisors and employees stay connected throughout the day.

Employees remain engaged with an open flow of communication with their supervisors, including opportunities for feedback, updates, and questions. Supervisors can post job instructions on job boards and keep each team member apprised of important events on team boards. Good communication promotes employee retention for your janitorial company.

Improved Field Management

The Chronotek Pro smartphone app has activity feeds and push notifications to keep remote supervisors on top of employee clock-in events and infractions throughout their shifts. The supervisor's app also flags warnings about employee activity for the supervisors to review.

Chronotek Pro's field service management software supervisor mobile app

5 - Job Scheduling Software With Late and No-Show Alerts

employee checking her scheduling software

Using janitorial business software to schedule jobs can organize business operations and reduce the stress of overseeing cleaning responsibilities. Chronotek Pro's janitorial management scheduling software also integrates job budgets with schedules to forecast how you allocate your labor dollars.

Chronotek Pro's scheduling software offers the following benefits that help commercial cleaning companies overcome their top challenges:

  • Shows future scheduled labor cost allocation across jobs to combat shrinking profit margins

  • Forecasts future scheduled overtime and travel hours

  • Promotes customer retention with late and no-show alerts and by revealing gaps in job coverage. Customer approval is essential as repeat business contributes the most significant portion of revenue at 37%, while the majority of the workload, 55%, is attributed to recurring and maintenance services. Some timekeeping and scheduling software will send no-show alerts, but do they alert you if the employees subsequently clock in after the no-show alert goes out?

  • Maximizes productivity by helping operations run smoothly and seamlessly, particularly beneficial in times of labor shortages, as 61% of contractors said staffing was a significant risk to growth in 2024

  • Aids in employee monitoring

  • Ensures that managers assign jobs to employees with the proper skills and certifications

Let's discuss how Chronotek Pro is your eyes in the field.

6 - Remote Employee Monitoring

employee doing carpet cleaning

Service business owners have a unique challenge managing remote employees - employees are mobile, and you can't be everywhere. Nagging questions plague your sleep:

Do your cleaning employees clock in away from the jobsite?

Do they leave the jobsite while on the clock?

You need GPS employee management software that calms the chaos and returns control to you.

Chronotek Pro has GPS technology that can detect when an employee breaches the jobsite geofence while still on the clock. Pro sends a real-time push notification to the employee's supervisor and flags the admin site with a "left job" issue tile. Admins can see the employee's time card map, which shows where the employee traveled while on the clock.

Chronotek Pro GPS time card map

Effective field service software is essential for addressing challenges like customer approval, quality control, and dwindling profit margins. Your success depends on the level of real-time visibility your mobile timekeeping software provides.

7 - Easy Payroll Preparation and Exports

a frustrated payroll admin with stacks of handwritten timesheets

Live, online time cards are ready when you are. Supervisors and payroll administrators using the best software for janitorial management can consistently approve online timesheets without waiting to retrieve handwritten weekly time records.

Automating and streamlining the payroll process - timesheet collection, editing, approval, and processing, saves admin time (which saves money) and saves money in an unexpected way - costly admin mistakes. Reading and typing mistakes can cost up to 8% of your annual gross payroll.

Chronotek Pro has employee pay profiles that tailor pay rates for specific tasks. Make databases featuring pay codes and distinct pay rates for particular jobs, and quickly transfer the information to your payroll services using matching pay codes. For exempt individuals such as contractors or salaried employees, establish profiles that automatically exempt their hours from overtime calculations, ensuring a clear separation during payroll preparation.

Chronotek Pro has several payroll company exports to simplify payroll processing. You can stop manually entering employee hours into these payroll services: ADP, Paychex, Paycom, and PDP.

Chronotek Pro payroll exports

Automating your timekeeping process to eliminate human error with timesheets is a low-hanging tactic to fight against declining profits.

8 - Employee Time Theft Prevention

employee time theft is like someone stealing your wallet

Did you know that employee time theft costs U.S. employers more than $400 billion annually in lost wages and productivity?

Let that sink in.

Now ask yourself, how much of that $400 billion is your share, and how is it impacting your struggling profit margins?

A janitorial company with remote employees requires the best solutions to track and manage its workforce. One form of time theft is when employees clock in away from the jobsite location. A janitorial manager can't afford when employees clock in from their cars either.

How does a janitorial manager ensure employees are in the building ready to work when they clock in?

TimeTiles™ by Chronotek Pro

Chronotek Pro TimeTiles for mobile timekeeping

TimeTiles™ are 2" square clock-in tiles that use NFC technology to ensure your employees are at the jobsite when clocking in. Employees must tap the TimeTiles™ with the Chronotek Pro app to clock in. NFC is Near Field Communication, and the emphasis is on near. Your employees can't clock in from their cars.

Guaranteeing your employees are in the building to clock in and maximizing their work time is essential to contain shrinking profit margins and maintain client satisfaction.

Choosing the Right Software for Your Janitorial Business

Choosing the right janitorial software for business needs

Selecting the right janitorial software is a critical decision that can significantly impact the efficiency and success of your entire business. To ensure you make the right choice, consider the following steps:

1. Assess Business Needs and Goals

Begin by evaluating the unique needs and goals of your business. Take into account the size of your operation, the number of users who will use the software, and the specific features required to address your challenges effectively. Understanding your business requirements will guide you in choosing a janitorial software solution that aligns with your objectives.

2. Compare Features and Pricing

Conduct a comprehensive comparison of different janitorial software options available in the market. Look for features that directly address the challenges commercial cleaning companies face, as outlined in this article. Consider aspects such as accurate timekeeping, mobile app availability, job scheduling with alerts, labor cost reporting, profit forecasting, remote employee monitoring, and time theft prevention. Additionally, compare pricing structures to ensure the chosen software aligns with your budget constraints.

3. Adopt and Adapt

Once you've selected a janitorial software solution, focus on a smooth implementation process. Ensure that your team is adequately trained to use the software effectively. Monitor the adaptation period and gather feedback from users to identify any potential issues or areas of improvement. A successful implementation is crucial for realizing the full benefits of the chosen janitorial management software.

4. Have a Set of Questions

When evaluating different janitorial business software options, come prepared with a set of questions to assess their suitability for your business. Consider the following key inquiries:

Pricing Structure: Understand the pricing model, including any flat fees per employee and additional charges for specific features. Ask if the plans include unlimited users.

Customer Support: Ensure the software provider offers reliable customer support to address issues promptly.

Job Cost Reporting: Verify if the software provides robust job cost reporting tools to help manage your financial aspects effectively.

No-Show Alerts: Inquire about features related to late and no-show alerts to optimize job scheduling and client satisfaction.

Compliance: Check whether the janitorial management software has solutions to keep you compliant with Department of Labor requirements for employee travel pay.

Time Theft Prevention: Assess the software's capabilities in preventing employee time theft, such as innovative solutions like TimeTiles™ by Chronotek Pro.

By carefully considering these factors and asking the right questions, you can make an informed decision in choosing the janitorial business software that best suits the unique needs of your commercial cleaning business.

Summary of the Best Janitorial Business Software

How Chronotek Pro solves your remote employee problems

Building service contractors have faced many top challenges in the post-Covid era, such as labor shortages, employee retention, evolving technologies, and green cleaning practices. These challenges will persist in a very competitive environment. Janitorial management software is essential to address these issues and gain a competitive edge in a rapidly growing industry.

Chronotek Pro's janitorial manager software has many key features to tackle the top challenges of janitorial businesses, including accurate timekeeping and accountability, visible labor cost reporting, exclusive profit forecasting, enhanced field communication, job scheduling with late and no-show alerts, remote employee monitoring, easy payroll preparation and exports, and employee time theft prevention using innovative TimeTiles™.

Choosing the right janitorial business software depends upon your company's needs and goals. Do your due diligence. Compare features and pricing, ask pertinent questions about pricing structure, customer support, job cost reporting, no-show alerts, compliance, and time theft prevention. Then adopt and adapt!

Frequently Asked Questions

FAQs about janitorial manager software

Q: What challenges does the commercial cleaning industry face in the post-Covid era?

A: The industry grapples with issues such as labor shortages, employee retention, changing regulations, supply chain disruptions, shrinking profit margins for janitorial services, and the need to adapt to evolving cleaning technologies and green practices.

Q: How has the number of U.S. cleaning businesses changed since 2019, and what is the projected growth in the global cleaning service market by 2032?

A: The number of U.S. cleaning businesses has increased by 20% since 2019. The global cleaning service market is expected to expand by 86% between now and 2032.

Q: Why is janitorial management software considered a game-changer for janitorial businesses?

A: Janitorial management software is a cloud-based platform and is a game-changer as it provides a centralized platform to efficiently manage various aspects of the business, addressing challenges like labor management, communication, and financial operations. The best solution will equip you to get more business.

Q: What are the top benefits of the best janitorial management software, as outlined in the article?

A: The benefits include accurate timekeeping, enhanced field communication, job scheduling with alerts, labor cost reporting, profit forecasting, remote employee monitoring, easy payroll preparation, exports, and employee time theft prevention.

Q: How can janitorial management software help address labor shortages and employee retention issues?

A: By offering key features like accurate timekeeping, accountability, scheduling, and enhanced field communication, the cloud-based software helps businesses effectively manage their workforce and janitorial services and promotes employee retention.

Q: In what ways does Chronotek Pro's janitorial business software contribute to accurate timekeeping and accountability?

A: Chronotek Pro utilizes GPS timekeeping to ensure precise labor cost calculations, promote employee accountability, and prevent issues like overtime spending and employee time theft.

Q: How does Chronotek Pro's exclusive profit forecasting feature assist commercial cleaning businesses in a competitive market?

A: The profit forecasting feature integrates job budgets and employee pay rates to predict future spending, helping businesses remain competitive by making informed decisions and adjusting schedules as needed.

Q: What role does enhanced field communication with mobile app availability play in the success of a service business?

A: Chronotek Pro's app improves team communication, collaboration, and real-time updates on janitorial services, leading to improved customer satisfaction, streamlined operations, and a positive work environment.

Q: How does janitorial management software improve job scheduling efficiency, especially with late and no-show alerts?

A: The cloud-based software assists in organizing business operations by providing job scheduling tools that allocate labor dollars efficiently, promote customer retention with alerts, and maximize productivity during labor shortages for building service contractors.

Q: What innovative solution does Chronotek Pro offer for employee time theft prevention, and how does it work?

A: Chronotek Pro uses TimeTiles™—2" square clock-in tiles with NFC technology—to ensure employees are on-site when clocking in, preventing time theft by restricting clock-ins from locations outside the jobsite.

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In conclusion, janitorial management software emerges as a powerful tool to address the multifaceted challenges facing cleaning companies today. By centralizing scheduling, automating task assignments, and facilitating communication between management and field staff, this software streamlines operations and enhances efficiency. Additionally, features like GPS tracking and real-time reporting enable better monitoring of workforce activities, ensuring accountability and quality control. Moreover, the integration of billing and invoicing functions simplifies financial management, while customizable reporting capabilities provide valuable insights for strategic decision-making.

Overall, janitorial management software represents a comprehensive solution to the diverse obstacles encountered by cleaning companies, empowering them to optimize their processes, deliver superior service, and achieve sustainable growth in a competitive market.

By embracing these solutions, you can simplify payroll processes, reduce administrative burdens, eliminate time theft, and minimize costly mistakes. Invest in an automated time clock system to save time and money while ensuring accurate and efficient payroll calculations. With the right tools and processes, you can focus on more strategic aspects of your business and watch your profits grow.


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